Content Quality Assurance

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About the Role

For this entry-level position, we are looking for a detail oriented, independent and organized individual to oversee the production quality of retail flyer data. In this role you will work with our team to enforce quality assurance processes, review completed work and liaison with production team members and account executives.

Responsibilities

  • Ensure the quality of flyer data produced for the app

  • Review completed work for errors and adherence to documented guidelines or individual client specifications

  • Make corrections or modify product data using a company-developed interface, spreadsheets, SQL and/or internal tools

  • Communicate with production team members to request information, report content related issues or address feedback from clients

  • Document new processes and update existing documentation as necessary

  • Innovate and suggest new techniques for continuous improvement

  • Other data entry tasks as required

Requirements

  • Exceptional attention to detail, and comfortable working with large amounts of data/information

  • Organized and able to prioritize workloads to meet deadlines

  • Self-starter and able to work quickly on repetitive tasks

  • Work well independently with minimal supervision

  • Familiar with macOS

  • Comfortable using Google Drive and Spreadsheets/Excel

  • Solid written and verbal communication skills

  • Reliable and flexible to work full-time days with flex hours

  • French would be a significant asset to the role

  • Experience with SQL would be an asset