IT Network and Systems Analyst

Arctic Wolf Network’s Internal IT team is growing.   We are looking for someone with broad experience in providing corporate network support and configuring, managing and deploying corporate Saas services.  

As the successful candidate, you will manage these services, participate in IT projects, and provide tier-2 support. As we continue to grow, you will be able to take on more of a leadership role within the IT organization.  

Responsibilities:

  • Plan, implement, and support projects for IT, R&D, and other groups (e.g. upgrades, hardware/software installations)
  • Build and support the corporate networks at all sites
  • Build tools to assist with automation of tasks for both efficiency and repeatability
  • Manage, deploy and configure corporate SaaS services
  • Manage patching and maintenance of all corporate systems
  • Provide escalation support for help desk
  • Provide advice and technical training

Requirements:

  • 3-5 (minimum) experience as an IT Analyst, IT Consultant or similar role
  • Experience running networks in a corporate environments
  • Experience with Juniper, Cisco, pfSense, Ubiquiti, AWS
  • Understanding of protocols including UDP, TCP, DNS, DHCP, STP, VLAN
  • Experience with Bash, Python, Perl, Git, and Ansible
  • Experience with Linux, macOS, and Windows. In both endpoint and server capacities
  • Experience with Jira, Confluence, RingCentral, Okta and Slack
  • Excellent communication skills
  • Analytical mindset
  • Problem-solving aptitude
  • Highly Organized with great attention to detail
  • Flexible and willing to perform other tasks as assigned
  • Works well in fast-paced, high-intensity work environment
  • BSc/BA in Computer Science, Engineering or equivalent experience

Additional Requirements:

  • On call/pager duty is required
  • Background checks are required for this position