Technical Product manager

Who we are and what we do

Founded in 2011, Mappedin powers search and discovery indoors, enabling consumers to find what they’re looking for with speed and ease. Our software platform provides industry leading tools to manage dynamic indoor spatial data and offer wayfinding experiences for customer-facing applications, including a recent collaboration with Apple Maps.

Mappedin works with the ten largest malls in Canada, the largest REITs in the US, and in stores, hospitals, campuses, and airports around the world.

The Product Strategy team at Mappedin includes Product Design & Product Management.  As a whole, we drive vision and alignment around our products and how to successfully deliver them to the market.  We are a group that is dedicated to finding the balance between creativity and data-driven decision making.

Who you are and what you’ll do

As product manager at Mappedin, this role will be responsible for guiding the direction of two very technical teams.  The products that you will be managing will occasionally have no user interface, but instead be based on APIs or raw data outputs.  Some familiarity with how to build products for developers will be necessary to be successful. And while this technical capability is necessary, it is not enough to be successful - you must also bring an intuitive business sense to the role, enabling you to communicate effectively with the rest of the organization and understand how to build technical products that solve business needs.

As part of the Product Strategy team and reporting to the VP Product, you will own product management for a portfolio of existing and potential new products. You will be responsible for the entire lifecycle - from research to implementation, go to market, and maintenance:

  • Research problems worth solving and conduct customer development interviews to validate

  • Coordinate and collaborate with internal stakeholders to identify scalability limitations of our product platform

  • Guide the evolution of our product as we enable 3rd party developers to leverage the Mappedin Platform to create great experiences.  

  • Manage the flow of product input on existing in-market products from both internal and external sources

  • Guide implementation and go-to-market strategy for new products as they are developed

  • Collaborate closely with our peers in Design & Development to ensure that the best possible solution is delivered

You are highly interested in learning about or already have experience in:

  • Ideation management

  • Product roadmapping

  • Sprint team backlog management & grooming

  • Building products for developers, including API design

What are some challenges?

The product team at Mappedin is a continually evolving team that requires adaptability as we scale. You will be expected to contribute to how product management functions at Mappedin while being comfortable with the occasional uncertainty that is common in young companies.

As a small team at a company with a broad portfolio of products, you will be asked to become familiar with a wide range of products and their respective target markets.  You will be asked to split your time between in-market product maintenance and new market exploration. This can sound like a lot of work, but it also means you have the chance to have a broad impact and high autonomy.

Behind the scenes

Our tool set currently includes ProductBoard, Jira, Slack, and G Suite, but we are firm supporters of supplying whatever tools are necessary for you to reach your full potential.

There’s a lot of trust here at Mappedin. We work flexible hours, have a flexible vacation policy and work to provide the hardware or office equipment you require to produce your best work. We will do what it takes to get things done if we said we would do it. We stay curious and will always ask each other questions, rarely making assumptions. We recognize that we are all different and will challenge each other’s views and perceptions from time to time, resulting in constructive and healthy debates, but that never stops us from all eating lunch together every day. If you want to join our sports team, we have a blank bright orange jersey here waiting for your name to be printed on it.

Lastly, we have an awesome office cat who loves attention. Allergic? Don't worry, Hobbes stays on the other side of the office and won’t bother you unless you decide to work in the collaboration area there.