Software Developer - Customer Implementations
Who we are and what we do
Founded in 2011, Mappedin powers search and discovery indoors, enabling consumers to find what they’re looking for with speed and ease. Our software platform provides industry leading tools to manage dynamic indoor spatial data and offer wayfinding experiences for customer-facing applications, including a recent collaboration with Apple Maps.
Mappedin works with the ten largest malls in Canada, the largest REITs in the US, and in stores, hospitals, campuses, and airports around the world.
The Integrations team at Mappedin enables our customers to deliver the best possible experience to their end users by building robust SDKs and easy to use applications. We help them dream of what’s possible, and then help turn those dreams into reality.
Who you are and what you’ll do
You aren’t afraid to get your hands dirty with some 3D stuff and enjoy working on smaller and more frequent projects. You’re comfortable with tight deadlines that would require you to shift your way in thinking as you jump from one project to another. You like tinkering with new technology. We expect you to use creative ways to solve problems and to have the fastest turnaround times possible.
As part of the Development team and reporting to the Software Development Manager – Integrations, you will remove roadblocks for our Customer Operations and Marketing teams:
- Build and maintain custom tools used by the ops team (Customer engagement dashboard, kiosk status monitor, etc)
- Be the technical first point of contact for the Ops team
- Assist with implementation of new customer projects
- Create demo applications for prospective clients
- Assist Marketing with the company website
The ideal candidate likely has experience in one or more of the following areas as well:
- Front End Web development
If not? No problem. We are open to candidates with strong fundamentals!
What are some challenges?
You’ll be working on really important customer projects and there will be some tight deadlines. These projects are ad hoc and will range from anything between building a full customer engagement dashboard, writing a tool to automate some manual work for the Ops team, to fixing a bug for a client.
This role is all about making our Customer Operations and Marketing teams as effective as they can be, helping them solve any and all problems that they may be facing in relation to development. This will require flexibility as different situations come up for every new client or prospect.
Behind the scenes
There’s a lot of trust here at Mappedin. We work flexible hours, have a flexible vacation policy, and provide whatever hardware or office equipment you want to help you do your best work. We value execution and will do whatever it takes to get things done if it’s something we’ve promised. We stay curious and will always ask each other questions, rarely making assumptions. We recognize that we are all different and will challenge each other’s views and perceptions from time to time, resulting in constructive and healthy debates, but that never stops us from all eating lunch together every day. If you want to join our sports team, there’s a blank bright orange jersey here waiting for your name to be printed on it.
Lastly, if you’re allergic to cats, don’t worry! Our office cat, Hobbes stays on the other side of the office and won’t bother you unless you decide to work in the collab area there.