Strategic Partner Manager

Who we are

The future of work means an increasing impact from artificial intelligence, the automation of jobs, and changing models of what work looks like. The shake-up will be felt across all industries in every department; “That’s the way it’s always been done” will no longer be a valid excuse to justify traditional business processes and methodologies. We are a Waterloo-based technology company that helps solve this problem by combining advanced Industrial/Organizational Psychology with Artificial Intelligence to help companies hire, grow and retain top talent.

At Plum, we believe in transparency, and a culture of support and team orientation displayed first and foremost by our leadership team. Daily interactions with our Directors and our Co-founders are not uncommon in our small but growing team. We are also committed to helping our team members reach their full potential with coaching and internal growth opportunities (we also love to have fun on a daily basis)!

Your Role

  • Activate, enable, and support channel sales. Own channel sales target and align effort and activities to close sales and maximize revenue opportunities.

  • Develop and maintain deep relationships with current partners to drive new revenue through their clients, communities, and channels.

  • Own initial strategic plans for each individual strategic partner to drive shared revenue wins, while strengthening partnership.

  • Co-create initial solution design and documents with strategic partners. Co-create strategic plans, proof-of-concepts, statements of work, and responses to RFP/RFI requirements. Manage internal SME who support these efforts.

  • Act as a bridge between strategic partners and internal teams (marketing, sales, product, and operations), ensuring priorities and focus delivers the best outcomes to internal and external stakeholders.

  • Be well-versed in product knowledge. Convey Plum’s unique value proposition and position with strategic partnerships through one-on-one support, speaking engagements, networking, and direct engagement with partners’ customers.

  • Collaborate with Marketing to identify requirements for content and platforms needed to enable channel partners. Own learning management platform for all channel activities.

  • Consistently use CRM and sales platforms to manage opportunities, with clear notes, data management, and forecasting.

  • Identify blockers to winning business, and develop specific and actionable plans to address these challenges.

Your Talents

  • You are self-confident, highly motivated, and high energy. You show a sense of urgency to drive results, and you have good analytical and problem-solving skills.

  • You have the ability to successfully lead multiple projects simultaneously, handle a fast-paced work environment, take on new challenges, and handle changing priorities/objectives.

  • You have the ability to multiply and amplify your efforts with the assistance of tools and technology. You are able to own new processes to support your efforts, and objectively evaluate their performance. You are able to learn and fail fast.

  • You have strong communication and presentation skills. You are able to read an audience and synthesize and surface information in a way that is well understood, whether it’s during informal communication or a presentation.

  • You have a mastery of complex negotiation and selling environments. You have emotional and social awareness to align with varying stakeholders and remove blockers.

  • You are motivated by challenge and incremental wins. You can stay positive and laugh when needed.

Your Experience

  • 3-5 years of channel-focused SaaS sales with a focus on corporate/enterprise organizations, or similar experience and results in a sales or marketing role. HR tech, ATS, and HCM preferred

  • Have driven results and scaled relationship with major ISV partner

  • Extraordinary written, verbal, and visual communication skills

Working at Plum

  • Competitive health benefits

  • Flexible work schedule

  • Bi-weekly team meals

  • Fun monthly company events and activities

  • Relaxed dress code and atmosphere

  • Dog-friendly office

We want to know more about who you are and how you’ll fit with our team and culture, as such we ask that you complete the Plum Discovery Survey (follow the Apply link below). By taking our Plum Talent Assessment you’ll get a chance to check out our base product first hand and get your own Plum Talent Profile that highlights your strengths and gives you tips to make sure your next role is the right fit.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.