Business Process Analyst II (Web)

At Laurier, we are a community. It’s what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community. We currently have an opportunity to join the Laurier community as a Business Process Analyst II.

Under the guidance of the Manager, ICT Process Management, the Business Process Analyst II is responsible to work with Web Services colleagues and ICT clients to help them improve processes using best practices and technology.  The outcome of each engagement will be a clear set of requirements to help Web Services create forward-looking IT solutions that will meet the needs of students, faculty and staff.

The Business Process Analyst will partner with business clients to fully surface their requirements, critically evaluate information and drive and challenge business units on their assumptions of how they will successfully execute their plans.

The successful candidate will possess an undergraduate degree, preferably in Information Technology or Business Administration, hold a professional certification in Business Analysis and have at least three years of experience in a business analyst role.  With their proven knowledge of business analysis, quality assurance, and workflow tools, the successful candidate will be current with business best practice methods, IT technology trends and can correlate potential impacts that technology may have on the business. 

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Diversity and Equity Office at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or

Should you be interested in learning more about this opportunity please visit for additional information and the online application system.  All applications must be submitted online by September 21 ,2018. Please note, a CV and letter of introduction will be required in electronic form.