Cloud Storage Administrator

Every day, our software is used by millions of people around the world, and we are looking for individuals who share in our excitement and passion for transforming the way the world learns. At D2L, we believe that learning should be accessible and engaging. Our goal is to create easy, flexible, and smart software that ignites the desire to learn in everyone. To do this, we need to give talented, enthusiastic, and passionate people opportunities to create, develop, and collaborate on projects that revolutionize the learning environment.

The main responsibility of the Cloud Storage Administrator is advanced server and application administration, design, key project deliverables and leadership in our mission critical datacenters. These mixed systems are designed for high-availability and performance and are the critical infrastructure from which the D2L SaaS offering is based. You will be part of a team of highly experienced IT professionals responsible for delivering the world class Learning Suite of D2L products to millions of students and education institutions around the world.

HOW WILL I MAKE AN IMPACT?

  • Day-to-day operations of D2L's Cloud physical and virtual server platforms
  • Tuning platforms per vendor specifications for optimal performance, scalability, reliability and security
  • Developing and maintaining systems documentation such as architecture diagrams and utilization reports
  • Patching of systems
  • Ensuring systems are being appropriately monitored
  • Capacity planning for systems
  • Identification and communication of system risks
  • Installation of new systems
  • Incident response and resolution
  • Adhering to departmental protocols and procedures such as change and incident management systems
  • Monitoring the system for faults and ensuring they are resolved in a timely fashion
  • Ensuring any backup strategies D2L has in place are being met and any customer commitments are being met
  • Working with the Cloud Architecture team to install and/or configure new hardware
  • Maintenance window work is a requirement of this role
  • Reasonable on-call rotation is a requirement of this role

WHAT IS D2L LOOKING FOR FROM ME?

  • Mission critical service provider experience
  • Cloud and automation systems experience
  • Scripting and Programming Languages (PowerShell PHP, Ruby, Python, Perl, etc)
  • Deep technical understanding of AWS and surrounding services
  • Experience with NetApp and S3
  • Strong analytical skills
  • Comfort in 24x7x365, always on environment
  • Strong knowledge of all SAN/NAS related protocols (FC, FCoE, iSCSI, CIFS, NFS, etc)

Assets:

  • AWS Professional Level Certification
  • Microsoft SQL Server experience
  • Backup experience
  • ITIL experience

EDUCATION REQUIREMENTS:

  • Technical diploma/degree in a related field required
  • ITIL principles

WHY WE'RE AWESOME:

  • Flexible work hours
  • Health and wellness programs
  • Collaborative work environment
  • Dog Friendly office
  • Snacks and food trays!
  • Foosball and Ping-Pong tables
  • Showers on site
  • Centrally located in downtown, close to restaurants and pubs, easily accessible by public transit