Manager, Corporate IT Services

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

Reports to: Assistant Vice-President, Corporate Services IT

Department: Corporate IT

 

The Opportunity:

Are you a passionate leader who gets excited about continuous improvement and innovation? Do you enjoy coaching your team and watching them grow? This is an exciting and dynamic IT manager position responsible for our corporate applications that support Equitable. The manager of Corporate Services IT oversees a team of professionals comprised of analysts, developers, quality assurance specialists and external consultants who maintain, develop, configure, and support existing applications. We are looking for someone who is passionate about how technology drives business and understands how continuous improvement can help our technology succeed today and into the future. 

 

What you’ll do: 

  • Coach, mentor, and build a cohesive team to provide exceptional service
  • Learn our business processes in order to ensure excellent customer services on supporting legacy applications
  • Motivate the team and take an active role in problem solving
  • Embrace challenges including changing priorities, requirements, timelines and technologies
  • Plan, coordinate, and lead technology projects through from beginning to end
  • Champion continuous improvement through optimizing processes and thinking logically

 

What you’ll need:

  • Experience in leading IT teams especially for corporate applications
  • Minimum 5 years of application development, integration or support experience in multiple applications
  • Experience in evaluating and implementing new applications
  • Ability to translate business needs into solution design
  • Previous participation in cross functional team projects
  • Exposure to delivering in both Agile and Waterfall methodology 
  • Excellent verbal and written communications skills – can articulate complicated ideas in a clear and friendly manner
  • Team-oriented and skilled in fostering a collaborative environment
  • Strong interpersonal and partnership building skills with the ability to engage a variety of individuals
  • Proven skills in problem-solving and conflict resolution
  • Strong organizational skills and a love for the details
  • The ability to think boldly, but act measuredly 

 

Please note: This position may require overtime, on-call support and flexibility in work shifts.

To learn more about Equitable Life, we encourage you to explore our organization.

At Equitable Life, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.