Product Manager

The team at Encircle is leading the $2Trillion Property & Casualty Insurance industry out of the dark ages of pen and paper processes into the digital age of transparency and empowerment.

We place an emphasis on easy to use software with robust underlying technology.

As a member of the product organization, you will play a critical role in defining and executing the product vision SaaS platform. We’re looking for someone that is self-directed with a keen product design sense to build best-in-class products. You will be an integral part of a team that is helping drive the next wave of Encircle’s growth.

We're big on providing an environment where you can grow and progress your career.  We promise you will be challenged, supported and encouraged to take risks.

Job Description

This is a customer-facing role at a leading software provider to the insurance industry so you will be constantly drawing on both your people and problem solving skills. Every day, you will:

  • Spend time with customers to better understand their needs and requirements

  • Conduct market research to understand where the market is headed and what market segments are a great fit for Encircle

  • Identify immediate and/or upcoming client needs and work with the team to develop a product feature plan that addresses them

  • Use customer & market research, user feedback, customer usage and competitive analysis to identify new product features and enhancements

  • Partner with cross-functional stakeholders to define and prioritize the roadmap

  • Take ownership of product vision, strategy and roadmap

  • Specify, prioritize and communicate product specs using user stories, business rules, flows, interaction design guidance and use cases

  • Understand the client’s business and how they can generate a greater ROI from the platform

  • Define and analyze key product feature metrics and understand how to optimize features post-launch

  • Work collaboratively with world class engineers, designers and marketers

  • Work closely with sales and customer success to incorporate feedback from the front lines of the business

  • Partner with Sales, Customer Success and Business Operations to keep a pulse on client needs and new feature adoption

  • Help develop and execute product marketing plans for new capabilities and features including educating internal staff and roll out to customers

  • Assess and document suggestions for new and improved product functionality based on customer feedback

Qualifications

  • Post secondary degree preferred (business or technical program is ideal)

  • 5+ years working in product management or related roles

  • Experience presenting at industry events and trade shows

  • Experience working in a startup or fast-paced environment

  • Experience working in tech

  • Highly accountable and willing to take ownership of the product

  • Strong attention to detail and excellent time management skills

  • Software/SaaS industry experience would be a strong plus