Senior Business Systems Analyst – Process Automation
Reports to: Manager, Corporate Services IT
Department: Corporate Services IT
The Senior Business Systems Analyst – Process Automation will play a lead role in the Enterprise Automation Centre of Expertise planning, designing, developing and implementing process automation initiatives in support of company goals and objectives.
What you'll do:
- Gathering and analyzing data in support of business cases, proposed projects, and systems requirements.
- Researching, reviewing, and analyzing the effectiveness and efficiency of existing business processes and developing strategies for enhancing and automating these processes.
- Generating reports complete with probable causes and possible solutions to automation systems issues.
- Play a lead role in projects integrating business processes, business rules and business data with technology to drive operational efficiencies, and customer service improvements.
- Interpreting business objectives, language, and requirements for other team members.
- Documenting process flow diagrams and business requirements. Creating process design documents.
- Coordinating and performing in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.
- Staying abreast of automation technology capabilities and making recommendations to improve business operations and customer service results.
What you'll need:
- 5 to 8 years Business Systems Analyst experience, working in a structured corporate environment.
- Financial industry experience is considered an asset.
- Expertise and experience with complex process automation projects.
- Proven communication, analytical, and problem-solving skills to help maximize the benefit of automation investments.
- Proficiency in eliciting and documenting process flows requirements from stakeholders using a combination of techniques to understand the structure, policies and operations of the organization.
- Proficiency in managing solution scope and requirements.
- Proficient in supporting development, quality assurance and implementation activities .
- Results focused and a team player.
- Excellent partnering and negotiation skills
- Excellent verbal and written communication skills – able to present ideas and concepts to project teams.
To learn more about Equitable Life, we encourage you to explore our organization.
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