Fulfillment Specialist

About us:

The Voltera V-One is a desktop factory for circuit boards that allows electronics developers to cut their prototype time from months to minutes! 

We are TechCrunch Disrupt Champions, one of the most innovative Kickstarter campaigns of all time, and the first Canadian company to win the James Dyson Award.

Back in 2013 we began our mission to modernize manufacturing… to show people that the tools we use can be innovative, beautiful, and elegant.  To do that, not only do we obsess over the material science aspect of additive manufacturing, but we place a relentless focus on customer success and user experience (I dare you to find lab software that looks better than ours!).

Our team is headquartered in Kitchener but we have V-Ones in 60 countries around the world!  We're not done yet though... we're going bigger and that’s where you come in!  

 

About the job:

The Fulfillment Specialist role is part of the Production operations team at Voltera.  This role is split into various functions with the primary responsibility of timely and efficient transportation of outgoing orders to our customers worldwide.  We are looking for a self-directed individual who has a high attention to detail and is capable of working in fast paced environments. Other responsibilities of this role include:


 

Duties

  • Coordinating all outbound shipping activities with small package couriers and freight companies.

  • Responsible for picking, packing and processing of orders.

  • Ensure on-time order fulfillment for internal and external requests.

  • Coordination of orders from start to finish.

  • Responsible for working with couriers and customs to resolve any issues in transit.

  • Ensures HS codes and export documents for our products are up-to-date and accurate.

  • Assist with light assembly activities.

  • Perform final quality control checks on various parts and assemblies.

  • Participate in inventory and cycle counts.

  • Other duties as assigned.


 

Skills

  • 1-2 years experience in a similar role.

  • Experience with generating shipping paperwork including customs documents.

  • Experience working with companies like DHL, UPS and FedEx on international shipments.

  • Strong organizational skills with attention to detail.

  • Strong written and verbal communication skills.

  • Ability to work in a fast paced environment.

  • Experience working with freight brokers is an asset.

  • Experience with Fishbowl, Shopify or other order management software is an asset.