Senior User Experience Designer

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Experience Strategy and Design
 
It's an exciting time in financial services as the digital revolution has fully taken hold and design and innovation are at the forefront. At TD we pride ourselves on creating industry-leading experiences used by millions of people on a regular basis. User experience designers at TD develop information architectures, design interactive experiences and help conduct research to create services and products that our customers love. A deep understanding of our customers is foundational to our design practice. 
 
We are looking for UX designers eager to solve meaningful problems and create seamless experiences spanning a broad digital and physical ecosystem. You'll get a chance to work with a team of creatives from diverse disciplines and industries, and collaborate closely with the best design research team in the industry to generate insights, concepts and experiences. Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We encourage hybrid talents with multidisciplinary expertise

As a designer at TD, you're a true expert in your field and a strong advocate for the customer. You're formally trained in design and passionate about customer-centric innovation. You take pride in your work. You obsess over details and insist on iterating until you've gotten it right. You see feedback as a good thing. You're a great story teller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do.  User-Centred Design methodologies are second nature to you.
 
If this sounds like you and you're interested in joining a team of top design talent creating industry-leading experiences across all customer touchpoints then we want to hear from you.
 
Responsibilities
 

  • Transform complex problems into elegant experiences
  • Ideation, concept development and experience innovation
  • Creation of sketches, wireframes, specifications, prototypes, scenarios and storyboards
  • Close collaboration with development teams to ensure that design intent is achieved
  • Advocate for the user throughout the project lifecycle
  • Stay abreast of current design methodologies, practices and trends
  • Participation in observational studies, usability testing and other customer research
  • Effective communication of conceptual ideas, detailed designs, and design approaches/rationales

*Job Requirements

  • A degree in design or a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.)
  • Several years of experience as a user interface designer
  • 10+ years of experience designing mobile and responsive experiences
  • Ability to translate conceptual ideas into compelling customer experiences
  • Strong prototyping skills demonstrated through various techniques: sketch, paper, wireframe, video, or interactive prototypes
  • Proficiency with design tools as such Axure and Adobe's Creative Suite
  • Strong understanding of web and mobile technologies
  • Meticulous attention to detail
  • Exceptional organization, logic, and analytical skills
  • Excellent verbal and written communication skills
  • Ability to ask good questions and communicate effectively both verbally and in writing
  • Ability to communicate ideas to a diverse audience and constructively integrate feedback
  • A conceptual thinker with proven problem solving skills
  • Ability to see the "big picture" and hone-in on the details
  • Strong interpersonal skills with the ability to collaborate well in a team environment 
  • Strong portfolio that showcases your understanding of user centred design