User Experience Designer Co-op - TD Lab

Have you ever wondered how North America’s most successful companies develop some of their most innovative ideas? If so, consider joining our lab-based, fast-paced, and passionate team that ideates, builds, and tests innovative solutions that will shape the future of banking - and particularly targeted at students just like you. Think … developing solutions for students, by students! 


TD Lab is an authentically lean and highly collaborative work environment where a progressive team is changing the way this bank thinks about our customers - one sprint at a time. Make your mark in a setting where every day operates like a well-funded start-up, while helping TD Bank lead the way in fintech!


As a user experience designer co-op, explore emerging technologies and be empowered to start/stop projects because of what the market tells you. You will work in a vast, open and collaborative workspace in the Waterloo Region’s Communitech Hub alongside other leaders of corporate innovation, Velocity Garage, and a host of start-ups. 


Job responsibilities include:

  • Conduct user research and interviews to help understand customer problems

  • Develop storyboards, mockups, and prototypes to effectively communicate design ideas

  • Execute UX and visual design requirements as part of a team

  • Work closely with team leads and solution developers to bring a solution to life


Key skills and assets include: 

  • Awareness of current design trends (e.g. Material Design, iOS Human Interface Guidelines) 

  • Mobile design experience (i.e. iOS, Android)

  • Experience conducting user interviews and user research

  • Knowledge of design tools like Sketch, Photoshop, InVision or Marvel

  • Experience with Google Design Sprints



  • Weekly catered lunch from local restaurants (e.g., Pepi’s Pizza, Taco Farm, Lancaster Smokehouse)

  • Monthly team events (e.g., Bowling, Archery Tag, Axe Throwing, Escape Rooms)

  • Midterm hack week (i.e., your group project to wow us with something novel)

  • Latest MacBooks and mobile devices (i.e., to test solutions you help build!)

  • Design your own swag (i.e., something you wear) 


Consider showing us your portfolio or that one project you are proud of and tell us why! Let us know how you contributed to it, what you learned from it and what you might do differently in the future. It could be from a design or UX project, hackathon, or something you did just for fun!


You will receive one-on-one mentorship with the Lab’s user experience designers and have the chance to work on several projects throughout the term. You will have the opportunity to act like an intrapreneur and flex your creative muscles, bringing impactful ideas to life while taking on challenging design tasks. You can read about our co-op experience from one of our former co-op employees here:  


If you are a self-starter, like to think outside the box, and are looking for a challenge - this job is for you!

To learn more about #TDLabLife be sure to check out: Instagram (@TDLab_), Twitter (@tdlab) & Medium (