Clinical Applications Specialist (Healthcare - Imaging)

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Position Summary:

As a Clinical Applications Specialist, you will be responsible for educating our customers and partners on our eUnity product.  You will also be a source of clinical knowledge for our product and technical teams.   

Enthusiasm, flexibility and a commitment to quality and teamwork are essential to be successful in this role.

Responsibilities:

  • Creation and maintenance of training manuals, outlines and other training documentation
  • Providing training to customers and Client Outlook colleagues
  • Assist in on-site setup with configurations such as hanging protocols
  • Provide feedback for product design and/or enhancement to product management
  • Support during trade shows
  • Assist customer and provide operational and end user support
  • Work with end users and provide support to ensure smooth adoption
  • Assist with internal and onsite feature validation
  • Act in the capacity of a customer advocate for product usability 
  • Improve user relations, proactively provide user feedback
  • Willingness to travel

Qualifications:

  • 3+ years of medical imaging experience working as a technologist
  • Deep understanding of the Hospital environment and clinical workflows
  • Ability to understand basic PACS front-end configurations
  • Highly organized and detail oriented
  • Superior written and verbal communication skills
  • Strong time management and organizational skills
  • Proactive, analytical and able to effectively problem solve
  • Exhibits professional conduct internally and externally with customers