Deployment Specialist



It's banking, the way it should be. At Manulife Bank, we believe banking products are an integral part of every Canadian's financial plan. As one of Canada's youngest banks, we are growing at an unprecedented rate and need people with the skills, energy and drive to maintain our leadership position as an "advisor's bank."


Manulife Bank is a dynamic organization providing quality application development and support in diverse technologies. We are looking for a highly motivated Deployment Specialist to join our Application Support and Mangement team on a regular full-time basis.


The incumbent will be responsible for ensuring service delivery, support of application development and production environments for Manulife Bank.



  • Receive, compile, evaluate, release / deploy, manage code deliveries to development and production regions working closely with a matrix of service providers and customers
  • Apply technical and business knowledge to identify, analyze, and solve systems problems
  • Support bank’s technical services development and production environments
  • Adhere to defined processes for releases and code management so audit controls are met
  • Coordinate Bank technical environment activities facilitating optimal availability for production and project delivery
  • Communication and coordination with diverse technical and business groups
  • Participate in peer reviews of technical design and implementations
  • Participate in technical project deliverables as needed
  • Create and maintain technical and process documentation
  • Look for opportunities to automate manual processes



  • 1 to 3 years in a similar role
  • Experience with any of the following: GIT/Gitlab systems, Java, Progress 4GL, Oracle, MS SQL, Jenkins, Visual Studio, MSBUILD, RAD, WebSphere, and Artifactory
  • Proven analytical and technical problem-solving skills; ability to define, research and resolve problems
  • Strong organization and communication skills are essential
  • Code management and code promotion best practices experience
  • Deployment automation experience
  • Working Knowledge of Database query construction, testing, and execution best practices
  • Working knowledge of commercial databases and standards
  • Knowledge of application infrastructure and technical platforms
  • Solid understanding of Environment Management in an Enterprise setting
  • Strong documentation skills in both diagram and text formats
  • Post-secondary degree in computer sciences/information systems or equivalent experience



  • Ability to troubleshoot all kinds of technical issues in a logical manner
  • Detail oriented with the ability to create, refine, and closely follow documented procedures
  • Understands and comprehends business issues, needs and priorities
  • Understand impact of own actions and how they relate to various technologies at Manulife
  • Customer Service oriented and able to effectively tailor communications to technical, management, and business audiences
  • Forward looking, positive, flexible multitasker who delivers in a fast paced, complex technical environment
  • Change Agent - initiating, motivating and managing change effectively
  • Outgoing nature and the confidence to participate and challenge appropriately
  • A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
  • Agile self-starting learner, comfortable in formal and self-directed approaches to training


Nice to Have

  • Banking, Financial Services or Insurance industry experience and/or knowledge
  • Formal documentation and/or knowledge management training and experience
  • Experience with Jira, Confluence and SharePoint


Special Considerations:

Some assignments such as production deployments are performed outside regular business hours (including weekends), flexibility to accommodate is needed.