Business Operations

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As Pfera’s Business Operations Lead you will be responsible for planning, coordinating or doing all aspects of the daily operations reporting to the management team. Your diligence and attention to detail will be critical to establishing Pfera’s innovative technology in the equine industry and ensuring our customers are extremely satisfied with our products and support. 
-Ensure that all physical products are manufactured according to Pfera’s specifications, quality requirements and production forecast 
-Own all operational activities involved from receiving a purchase order, shipping logistics, onboarding, customer support, and returns
-Work with sales and management to create the production forecast and communicate to Pfera’s manufacturing partners
-Coordinate with software development new code releases or website updates
-Support sales and marketing with the creation and procurement of materials, cold calling and customer success