Data Scientist

Smile.io is looking for a Data Scientist to become a critical contributor to our product development, thought-leadership, and client success efforts. You will be responsible for informing and advising decisions that impact thousands of businesses, and millions of customers on a daily basis!

Here's what a Data Scientist at Smile.io is responsible for:

  • Determining important customer actions and aggregate customer data to track, and how to best manage it
  • Uncovering opportunities for improvement or development of features in our product
  • Using our large dataset of rewards program & customer behavior data to generate industry-leading reports and research publications
  • Developing models to gauge the health of our merchants' individual rewards programs
  • Working with our largest clients to recommend new rewards program techniques and structure, as well as advising on ongoing improvements for their programs

You have some experience:

  • Working with large data sets, and the best tools to work with large data sets
  • Determining what data to gather to inform problem definition, problem solving, and opportunity discovery
  • Building models to simulate, predict, and evaluate simple and complex systems at scale
  • Approaching open-ended situation sets of requirements and working determine a plan of action
  • Exploring and segmenting customer behavior data to uncover problems and opportunities (nice-to-have)