Senior Network Administrator

Responsible to the Network & Telecommunications Manager for coordinating the design, installation and connectivity of network architectures to ensure the stable operation and growth potential of the organization’s IT communication assets.  Responsible for providing extensive technical expertise in all network/communications hardware, software and operational components across multiple communications platforms.

Design and implement best practice solutions for short and long-term strategic plans to make certain network capacity meets existing and future requirements.

Monitor and analyze network performance across the organization’s LANs, WANs and wireless deployments, ensuring the stable operation and efficient performance of company networks.

Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.  Evaluate and recommend for purchase networking hardware and software products.

Perform on-site analysis, diagnosis and resolution of complex network problems for a variety of end users and recommend and implement corrective hardware and software solutions, including off-site repairs.

Develop and implement policies, procedures and associated training for network resource administration and appropriate use along with establishing connectivity and uptime service level agreements.

Provide off-hour support on a rotation basis for the corporate network infrastructure (LAN/WAN/VoIP/Network Services/etc).

Other duties as assigned by the Network & Telecommunications Manager.

QUALIFICATIONS

College/University diploma or degree in Network Administration or equivalent experience.

3-5 years of recent experience working with traditional on-prem and cloud networking & telecommunications technologies.

Working knowledge and certifications relating to Cisco LAN technologies and hardware including switching, routing, wireless and unified communications, ASA, and ISE; Infoblox DNS/DHCP, FireEye, McAfee SIEM & IPS, Riverbed Steelhead WAN acceleration, Silverpeak SD-WAN, Symantec Web Security Services & SSLv, Radware load balancers, Palo Alto firewalls/Panorama, Palo Alto WildFire, Palo Alto GlobalProtect.  Protocol analysis, and application performance management considered an asset.

Excellent customer service skills, self-motivated with strong attention to detail.

Effective priority management skills with the ability to work well in a high-pressure environment.

Ability to translate complex technical terminology into a user friendly, understandable, non-intimidating format.

Ability to work in a team environment.  Ability and availability to provide extended hours and off-hour support.

We will accommodate the needs of qualified applicants on request under the Human Rights Code in all parts of the hiring process.